“To Be the Best Managed Rural Bank in Ghana”
“To be a Rural Bank of Distinction in Customer Service Quality, Staff Professional Development and Ensuring fairness and Accountability to all Stakeholders and Sustainable Wealth Creation for our Shareholders.”
Customer Centric – Quality customer service, customer welfare and fairness to all customers.
Accountability – Ensure maximum returns to our shareholders, being a socially responsible corporate institutions and meeting all regulatory and legal requirements.
Innovative – We encourage a culture of new ideas and self-renewal.
Staff Development – Skills training and capacity building to develop smart, competent staff with professional orientation.
Openness – Embracing and accepting suggestions, criticisms and solutions from our stakeholder.
Integrity – We strive to be always honest and adhere to strong moral principles.
- Efficient /Effective internal controls and governance structures.
- 20% annual growth in the Bank’s deposit base.
- To provide adequate ICT infrastructure to support banking operations.
- To give quality loans through efficient and effective credit administration system.
- Staff capacity building.
- Aggressive customer drive.
- Customer loyalty and sustainable partnership with all stakeholders.
- Operational cost management.
- Improved staff performance and reward.
- Expansion projects (opening of two new agencies before 2018).